Customer Service
Click here to contact your local store locationClick here to email our Customer Service Department
Store Hours:
Question about your Mattress after the Sale:
Contact original store or sales person
Would like to schedule an appointment:- Contact us online or
- Nearest store
Status of Delivery: - Prior to delivery date, contact original store or sales associate
- On date of delivery, contact Delivery Office 256-837-2344
- Contact original store or sales associate
Starting the Process for a Warranty Claim:
Warranty issues for Sealy Tempur-pedic, & Thera-pedic are directed to the following customer contact sites/numbers:
- Sealy – www.sealy.com
- If the customer does not have internet access, the sale person willl fill out the online warranty claim for you.
- Tempur-pedic – www.tempurpedic.com
- Thera-pedic – 1-800-526-6084
- For warranty issues concerning Englander products only, contact the store of original purchase and a service call will be initiated by the sales associate or store manager.